• What types of diagnostic tests does Afrere Medical Solutions offer?

We provide toxicology and drug testing, pharmacogenetics (PGX), molecular PCR testing for infectious diseases, wound care, urinary tract infections, STIs, COVID-19, influenza, and wellness panels.

• What makes Afrere Medical Solutions different from other diagnostic providers?

We focus on accuracy, fast turnaround, patient-centered service, and seamless provider support, ensuring reliable results that help improve patient outcomes.

• Can we integrate your services with our electronic health record (EHR) system?

Yes, we offer secure reporting options and can work with your practice’s EHR system to provide seamless result delivery.

• Are your test results legally defensible?

Yes, all confirmatory drug and toxicology tests meet standards for legal defensibility in clinical and employment contexts.

• What is the difference between presumptive and confirmatory drug testing?

Presumptive testing provides rapid, qualitative results, while confirmatory testing uses advanced technology (e.g., LC-MS/MS) to precisely identify specific drugs and metabolites.

• Can your testing detect synthetic drugs?

Yes, our toxicology panels include detection of commonly abused synthetic substances, including synthetic cannabinoids and opioids.

• How can PGX testing benefit my patients?

PGX testing identifies how patients respond to medications, allowing personalized treatment plans that improve effectiveness and reduce side effects.

• Is PGX testing covered by insurance?

Coverage varies by insurer. Our team can provide guidance on insurance coverage, billing, and patient assistance options.

• How fast are COVID-19 results delivered?

Standard turnaround is 24–48 hours, with expedited options available for urgent cases.

• How do providers receive test results?

Results are delivered electronically through secure portals, with optional integration into EHR systems for ease of use.

• Who can I contact if I have questions about a test or result?

Afrere Medical Solutions offers dedicated provider support—contact our team directly by phone or email for guidance on interpreting results, ordering tests, or troubleshooting.

• How can my practice partner with Afrere Medical Solutions?

Simply contact us via our website or phone. We’ll guide you through the partnership process, set up your account, and provide training on ordering and reporting results.

• Are your tests CLIA-certified?

Yes, all laboratory testing is conducted in CLIA-certified facilities, ensuring compliance with federal quality standards.

• What is the typical turnaround time for test results?

Turnaround varies by test, but most results are delivered within 24–72 hours, with urgent requests accommodated when necessary.

• Can Afrere Medical Solutions support multi-site practices?

Absolutely. We can coordinate testing across multiple locations with consistent protocols, reporting, and support.

• How do you ensure the integrity of urine samples?

We offer urine validity testing, which checks for adulteration, substitution, or dilution to guarantee sample authenticity and accurate results.

• Are your toxicology tests appropriate for workplace compliance programs?

Yes, our testing methods meet regulatory requirements and provide legally defensible results for employment and clinical programs.

• How long does PGX testing take?

Results are typically available within 3–5 business days, depending on the panel ordered.

• How accurate are your PCR tests?

PCR testing is highly sensitive and specific, capable of detecting low levels of pathogens for reliable diagnostics.

• Can you test for COVID-19 and influenza simultaneously?

Yes, our combined PCR panel detects SARS-CoV-2 and common influenza viruses in one test.

• Are these tests accepted for workplace or travel requirements?

Yes, results from our PCR testing are widely accepted for clinical, workplace, and travel purposes.

• Can patients access their own results?

Yes, patients can receive results via a secure portal or through their provider, depending on your practice’s preferences.